At Cycling Country S.L. (registered address: Calle Salmerones 18, Planta Baja, Alhama de Granada, 18120, Spain; company number B18907741; registered as a fully bonded travel agency with the Junta de Andalucia, number 184031-2) (hereinafter “Cycling Country”, “us” or “we”), we are committed to safeguarding and preserving the privacy of our visitors.
We operate our policy in compliance with the European Union´s General Data Protection Regulation (hereafter known as the GDPR) effective from 25 May 2018 and as such, all personal data is protected and stored to standards regulated by Spanish and EU law.
Information we collect
i. Information about your use of our site including details of your visits such as pages viewed. Such information includes traffic data, location data and other communication data.
ii. Information provided freely and voluntarily by you. For example, when you fill out a contact form, fill out a booking form, sign up for a newsletter or make a purchase.
iii. Information that you provide when you communicate with us by any means (e.g. email, fax).
How we store information
Any data personal data collected from the user as above will be stored in a file, created and updated by us. It may be used by us to keep you informed of the services we offer. By sending us this data, it shall be understood that the data will be processed in accordance with GDPR on Information Society and Electronic Commerce Services.
In operating our website it may become necessary to transfer data that we collect from you for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely in accordance with all current regulations.
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
i. To provide information to you that you request from us relating to our products or services.
ii. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information. When booking a tour or hiring a bike, you agree to receive such information to maintain contact. You can unsubscribe at anytime by contacting us.
iii. To inform you of any changes to our website, services or goods and products.
iv. To enable us successfully perform and fulfil our contracted services.
Disclosing Your Information
Any data received will not be passed onto third parties without the express individual consent of the user, unless it is to be used by suppliers of us (hotels, restaurants, guides etc) for us to successfully perform and fulfil our contracted service.
Third Party Links
Access to Information
If at any time you wish to see a copy of the information held or seek its rectification, or request removal from our mailing lists, please contact us.
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